Client Successes
Meeting CIA Compliance Requirements
The Challenge
The compliance department of a $5 billion global specialty biopharmaceutical organization was tasked with developing effective training to meet the requirements of a Corporate Integrity Agreement (CIA) imposed by the US government. Role-specific training was needed for several different functional groups internally, as well as external parties that act on the company’s behalf. The training needed to equip learners to know and follow numerous policies and procedures that are essential to doing business appropriately and in compliance.
The Solution
Based on its strong relationship with this client, iQue Group was asked to develop seven e-learning courses as part of the company’s CIA initiative. Four courses were created for internal audiences, providing role-specific guidance for targeted functional groups, and an additional three courses were developed for external learners considered covered persons under the CIA. This comprehensive effort involved turning subject matter expert input and content from an extensive repository into engaging e-learning courses that would meet CIA requirements, reinforce key principles, and keep learners interested and focused.
What our client had to say...
“We wanted our CIA training to be much more than a check-the-box exercise – something our employees would learn from and gain value from. Our senior leaders have said the training exceeded their expectations all around, from the look-and-feel, to the quality and substance of the content, to the response from employees. In just the first day, 53 people completed all of their training requirements. My colleagues asked how I could manage such a complex project so well; it’s because I had a great partnership with iQue Group. I could not have been happier with the deliverables or the outcome.”
