Client Successes
Revamping a Performance Management Process
The Challenge
For several years this client has been utilizing a performance management process. During this time, the process has been highly customized in terms of policy, process and system, which in turn has evolved into a very complex and expensive process to maintain. As with most organizations, this client was experiencing significant cost reductions which were affecting IT and HR resources. As a result, they needed to identify a simpler, nimbler, and more cost effective approach for performance management – without the loss of functionality and overall program effectiveness.
The Solution
This initiative focused on introducing consistency as well as streamlining the performance management process through the licensing of one corporate wide system. It involved the creation of a full business case developed by iQue Group.
What our client had to say...
“We were ready to re-engineer our performance management system, but we didn’t have the available bandwidth in-house. So we were looking for a subject matter expert in performance management who was also experienced in helping organizations with re-engineering. At the same time, we needed a resource to help manage the change associated with moving to new vendors for our e-learning content.
iQue Group didn’t just send us resumes; they engaged at the most critical times in the process – understanding our requirements, pre-qualifying candidates, and helping identify the best resource for our goals. The candidates were all high quality, with backgrounds that were right in line with our needs. iQue followed through at every stage, even participating in our kickoff meeting to be sure the project requirements were clear upfront. iQue is a trusted partner that focuses on our needs and provides strong business value.”
